At Hozelock Shop, we understand that once you’ve selected the perfect tools and equipment for your garden, you’re eager to start transforming your outdoor space. That’s why we’ve streamlined our delivery process to ensure your products reach you efficiently and reliably, no matter where you are in the world.

Our Delivery Promise

Whether you’re a home gardener planning your weekend project or a landscaping professional needing equipment for an upcoming job, we’ve designed our delivery options to suit your needs. Our global shipping network ensures your gardening solutions arrive safely at your doorstep.

Standard Shipping

Delivery Time: 10-15 business days after dispatch

Carrier: DHL or FedEx

Cost: £12.95

Ideal for when you need your garden tools and equipment within a specific timeframe. Our standard shipping option provides tracking and reliable service through our premium carrier partners.

Free Shipping

Delivery Time: 15-25 business days after dispatch

Carrier: EMS

Cost: FREE on orders over £50

Perfect for budget-conscious gardeners planning larger projects. When you spend £50 or more on quality garden solutions, we’re delighted to offer complimentary shipping to your location.

Order Processing

All orders are processed within 1-2 business days. You’ll receive a confirmation email with your order details, followed by a shipping notification with tracking information once your items are on their way.

Global Reach with Local Care

While we proudly serve customers worldwide, please note that delivery to some Asian countries and remote locations may require additional shipping time or be subject to restrictions. Our customer service team can provide specific information for your location if needed.

After Your Delivery

We want you to be completely satisfied with your Hozelock Shop experience. If for any reason you need to return an item, we offer a 15-day return policy from the date of receipt.

Have questions about delivery? Our gardening experts are here to help at [email protected]. We’re committed to ensuring your gardening journey gets off to the best possible start.

Thank you for choosing Hozelock Shop – where quality garden solutions meet reliable service.